How website information is handled.

Information visitors may provide

Visitors may submit contact and project information through the assessment request form or by contacting HomeCare Renovations directly. The website asks visitors not to submit Social Security numbers, full Medicaid or member identification numbers, medical records, diagnoses, or other unnecessary sensitive medical information.

Assessment request forms

Assessment request information may be used to respond to inquiries, understand the requested home modification, coordinate next steps, and communicate with the person or professional contact who submitted the request.

Case-manager email

Medicaid case managers may use the dedicated case-manager email shown on the Contact page. Plain email should not be used to send Social Security numbers, full Medicaid or member identification numbers, medical records, diagnoses, or other unnecessary sensitive information.

Website logs and technical information

Like most websites, the hosting environment may process technical information such as IP address, browser details, requested pages, and timestamps for security, troubleshooting, and normal website operation.

Cookies and analytics

The website may use ordinary technologies needed for site operation and measurement. If additional analytics or advertising tools are used, HCR should describe those tools accurately in this policy.

Retention and deletion

HomeCare Renovations may retain website inquiries for as long as needed to respond, coordinate service, maintain business records, and meet operational needs. Visitors may contact HCR with privacy-related questions using the Contact page.

Service providers

Information submitted through the website may be processed by service providers that support website hosting, email delivery, website operation, and business communication.

Questions

Privacy questions may be directed to HomeCare Renovations through the Contact page.